Terms and conditions

Download Updated T&Cs's Here

Last Updated : February 2018

We are constantly growing and are thus working on system optimizations. In this context we made our Terms & Conditions more customer friendly. The following content has changed:

  • A service charge of €25 is applicable to users who leave bike unlocked on return
  • A service charge of €5 is applicable to users who have insufficient credit on the card details provided
  • A service charge of €10 is applicable to users who report the bike to be returned to an incorrect location on map even if official station
  • If a bike left to third parties, laws and duties are clarified now.
  • Our bikes can be now used from the age of 16 (instead of 18) .
  • Bike usage is on one's own responsibility in windy or stormy weather.
  • Furthermore a few linguistic simplifications were done.
  • Data privacy statement

    Data privacy statement according to §13 German Act for Telemedia Services

    We are very pleased about your interest in our webpage and company. Despite the careful inspection of the websites and the external links, no liability can be accepted for the correctness and completeness of the information provided.

    The protection of your personal data by the collection, processing and use on the occasion of our homepage is an important request for us. The data is protected in the context of the laws. Below you will find more information, which data during your visit on the homepage seized and how these are used.

    Gathering and processing of personal data

    Each access to our homepage and each call on one of the homepage deposited file will be registered. We save this information for intern related statistics. Saved data are: Name of the called file, date and time of the call, transferred data set, message over successful call, browser and inquiring domain.

    Additionally personal information will be saved if you enter this information optional.

    Use and passing on of personal data

    As far as you made personal data, we use these only to answer of your inquiries, to complete proceedings and for technical administration. These personal data will be only passed on other party when this is necessary to complete proceedings, guarantee deliveries or set final payments. It is necessary that you agree to these terms but you can also abrogate your agreement any time. A delete of your personal data will be proceeding when you abrogate you agreement or the use of your personal data inadmissible.

    Right to be informed

    We will inform you about the saved personal data when you send us a written inquiry.

    Security advice

    We are keen to protect your personal data with different technical and organized methods. By communication by e-mail we cannot assure a total security. So we suggest for important information to use by mail.

    Google Analytics

    This website uses Google Analytics, a web analytics service provided by Google, Inc. (“Google”). Google Analytics uses “cookies”, which are text files placed on your computer, to help analyse how visitors use the website. The information generated by the cookie about your use of the website will be transmitted to and stored by Google on servers in the United States.

    In case IP anonymisation is activated on this website, your IP address will be truncated within the area of member states of the European Union or other parties to the Agreement on the European Economic Area. Only in exceptional cases the whole IP address will be first transferred to a Google server in the USA and truncated there. The IP anonymisation is active on this website.

    Google will use this information on behalf of the operator of this website for the purpose of evaluating your use of the website, compiling reports on website activity for website operators and providing them other services relating to website activity and internet usage.

    The IP address that your Browser conveys within the scope of Google Analytics will not be associated with any other data held by Google. You may refuse the use of cookies by selecting the appropriate settings on your browser. However, please note that if you do this, you may not be able to use the full functionality of this website. You can also opt out from being tracked by Google Analytics with effect for the future by downloading and installing the Google Analytics opt-out browser add-on, which is available here.

    As an alternative to the browser add-on or within browsers on mobile devices, you can [google_analytics_optout]click this link[/google_analytics_optout] in order to opt out from being tracked by Google Analytics within this website in the future (the opt-out applies only for the browser in which you set it and within this domain). An opt-out cookie will be stored on your device, which means that you will have to click this link again if you delete your cookies.